All orders will be fulfilled within one business day.
Orders placed over the weekend will be dispatched on Monday.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect.
We will not accept liability for any missing orders if the tracking for the parcel is showing the order as delivered.
Express (1 to 3 business days) - £2.95
Orders over £50 - FREE DELIVERY
EU (2 to 11 business days) - £13.30
International (3 to 17 business days) - £23.99
Customs and quarantine
We do not take responsibility for any deliveries subject to customs
charges, sales tax or any quarantine checks which may be in place in certain countries.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all tags in tact, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at www.wornagain.com/contact-us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.